Development of a novel, user-friendly
product to deliver a tailored morning
and night-time dose of skin care topical

Our client asked:

Following qualitative consumer research in the US and Asia, Nu
Skin identified a market opportunity in the delivery of personalised
skin care topical formulations. It set the brief for a novel, userfriendly product which would deliver a tailored morning and nighttime dose of skin care topical formulation.

The project story:

From concept creation and proof of principle through to transfer to
manufacture, our multi-disciplinary team of experts managed all
aspects of the development phase of work, including mechanical
and software design, tooling and electronic engineering.
Our first phase of work was to investigate the technical feasibility
for a novel skin care device that treats and cleanses skin at the same
time and then develop models to test the function of the device.
Following positive feedback at user trials, we refined the concepts
into proof of principle demonstrators to allow us to evaluate them
against key criteria such as performance, efficiency, noise and cost.
The concepts were then further refined, and we undertook detailed
electromechanical design to optimise and explore different options
for the form and industrial design.

Results: deliverables and outcomes

Once the hardware design was finalised, we undertook full
prototype development and worked with the identified contract
manufacturer to take the product into production tooling and full
While this required them to move into unfamiliar technology
territory it resulted in helping them to capture 25% of the $2B
cosmetics devices market.

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